This privacy policy explains how lv 16 collects, uses, and protects the information you provide while using the platform.
The measures in place to keep your data secure at lv 16.
All your data is protected with 256-bit SSL encryption. From login to payment, every step is encrypted so that no third party can access your information.
Lv 16 never sells your personal information to third parties. Your name, phone number, email — none of it leaves our hands.
We only collect information that is necessary. No unnecessary data is requested or stored.
You have the right to view, correct, or delete your data. Contact support at any time to manage your information.
Lv 16's security team conducts regular system audits. Any potential vulnerabilities are identified and addressed proactively.
You can opt out of promotional emails or SMS at any time. We respect your preferences.
Privacy questions?
support@lv16.betThis privacy policy lv 16's services, website, and mobile app. By using the platform, you agree to this policy.
lv 16 We collect various types of data while you use the platform. This information is used to provide you with a better experience.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact Information | Email, phone number | Account registration & support |
| Financial information | BKash/Nagad number, transaction history | Payment processing & fraud prevention |
| Technical Information | IP address, device type, browser | Security & Access Verification |
| Usage data | Betting history, login times, page visits | Service Improvement & Personalisation |
We only collect data that is genuinely necessary to meet legal obligations or deliver our services.
lv 16 Collected data is used only for specific, legitimate purposes. Your personal information is never sold to third parties for commercial gain.
lv 16 Your data is never used for marketing purposes without your consent. You can opt out of marketing communications at any time.
lv 16 This website uses cookies — small text files stored in your browser that help improve site performance.
We use three types of cookies:
You can disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of the platform.
lv 16 Your personal data is never sold to third parties. However, information may be shared in a limited number of circumstances:
All third parties with whom information is shared are bound by confidentiality agreements and may only use the data for specified purposes.
Your information is never sold or rented to any of our partners or advertisers.
lv 16 Your data is never held longer than necessary. All data is stored while your account remains active. After account closure:
In cases of legal disputes or investigations, the above retention period may be extended. You will be notified if this occurs.
lv 16— you have full control over your data. You can exercise the following rights at any time:
To exercise these rights support@lv16.bet- to send us an email. We will respond within 30 business days.
In certain cases, legal obligations may prevent us from fulfilling all requests. Where this applies, we will explain the reason.
lv 16 The platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age is verified at the time of registration. If we become aware of an account belonging to a minor, it will be suspended immediately and all associated data will be deleted.
If you are aware that a minor has created an account on lv 16, please notify us immediately.
To keep your information secure lv 16 Has implemented several technical and organizational measures:
That said, no method of transmission over the internet is 100% secure. You should also stay vigilant — use a strong password, never share it with anyone, and keep 2FA enabled.
lv 16 This privacy policy may be updated from time to time. For significant changes, advance notice will be given via your registered email and a notification on the platform.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.
The date of each update is shown at the top of the page as "Last Updated".
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through any of the following:
We typically respond within 24 hours. For complex matters, it may take up to 30 business days.
Our support team responds in Bangla. Feel free to reach out to us in Bangla.
Answers to your most frequently asked questions.
Your privacy is our top priority at lv 16. Enjoy Sports Betting in a safe and secure environment.
For users aged 18 and above. Please play responsibly.